I kinda mentioned a little in my last post that I was attempting get Xbox Live content purchased on my old (broken) Xbox authorized on my new Xbox. I can still use the content under my account but Jessie is unable to use it under her account and we would not be able to use it in offline situations and it seemed reasonable that since our Xbox broke because of Microsoft’s RROD issues that they would be willing to transfer the licenses.
Well, it has been about 6 weeks now and I have spent over 8 hours talking on the phone with Microsoft Support. It is my understanding now that the investigation of my case has completed and the license should be updated in the next two week. Awesome.
If you are interested in the issue, there are a bunch of other people with this problem and 95 (and this point) pages of discussion over on the Xbox.com forums.